Chapter 5

Meet-Me Page Paging Transfer
Boss/Secretary Transfer Boss/Secretary-MW Lamp Control
Boss/Secretary Override Do Not Disturb
Privacy Privacy Release

MEET-ME PAGE

Example: Station A can page Station B. When Station B dials answer code, they are connected.

4-32-1To page (Station A):

    • Dial Paging access code, receive continuous ring back for
      one second.
    • Page Station B.
    • Remain off hook or hang up.

4-32-2To answer (Station B):

  If Station A remains off hook:

  • Station B dials Paging answer code, and they are
    immediately connected.If Station A hung up:
  • Station B dials paging answer code, and Station A Dterm
    rings.
  • When Station A goes off-hook, they are connected.

4-32-3PAGING TRANSFER

Example: Station A receives an important call for Station B who is not at a desk. Station A can page Station B. When Station B dials the Paging answer code, Station A can announce the call and transfer it to Station B.

Station A paging:

    • Ask calling party to hold.
    • Press Transfer. Receive interrupted dial tone.
    • Dial Paging access code. Receive continuous ring back for one second.
    • Page Station B.
    • Remain off-hook or hang up.

4-33-1To answer (Station B):

If Station A remained off hook:

    • Station B dials Paging answer code, and is connected with
      Station A. Station A announces call.
    • 4-33-2Station A hangs up. Station B and the calling party are connected.

If Station A hung up:

Station B dials Paging answer code. Station A Dterm rings.

    • 4-33-3Station A picks up and announces call.
    • Station A hangs up. Station B and the calling party are connected.

­ 4-34-1Or-

(Dependent on System Programming)

  • 4-34-2Station B dials Paging answer code, and is immediately
    connected to the calling party.

BOSS/SECRETARY TRANSFER

4-34-3Secretary

    • Lift handset, press boss’ ringing line. Ask calling party to
      hold.
    • 4-34-4Press boss’ line again. Voice Call is automatically
      established.
    • Announce the call to the boss.

If boss accepts call:

    • 4-34-5Secretary replaces handset.
    • Boss lifts handset, presses flashing line.

If boss refuses call:

  • Secretary presses boss’ line to return to calling party.

BOSS/SECRETARY -MW LAMP CONTROL

4-35-1To set MW at boss’ station

With caller on the line:

    • Lift handset or press Speaker.
    • Press boss’ ringing line. Ask calling party to hold.
    • Press MW-SET line/feature key. No service set tone is heard.  Boss sees MW on display Dterm and can call
      secretary to receive message.

4-35-2Without caller on the line:

    • After taking message, press RECALL and receive dial tone.
    • Press MW-SET line/feature key. Receive service set tone.

NOTE: The secretary can hang up after taking a message,
and set a message lamp at any time by going off-hook
on the boss’ sub line and pressing the MW-SET key.

4-36-1To cancel at boss’ station

Without caller on the line:

    • Lift handset or press Speaker. Receive dial tone.
    • Press Boss’ line appearance.
    • Press MW-CANCEL line/feature key. Receive service
      set tone.

4-36-2With caller on line:

  • While engaged in conversation on boss’ sub line, press MW-CANCEL key.
    No service set tone is heard.

BOSS/SECRETARY OVERRIDE

Example: Station 2000 is boss, Station 2001 is secretary. Boss is connected to Trunk A. Incoming call on Trunk B connects to secretary, but is intended for boss.

To program boss/secretary override key:

    • Press Feature.
    • Press a Speed Calling key.
    • Dial Boss/Secretary Override access code.
    • Press RECALL. – displays on LCD.
    • Dial boss’ station number.
    • Press Feature again.

4-36-3Secretary

  • Lift handset to answer Trunk B, ask caller to hold.
  • Press CALL HOLD feature key or Transfer and dial call
    hold access code. Receive dial tone.
  • Press BOSS/SEC OVERRIDE. Receive ring back tone.

 

4-37-1Boss

Hear 3 bursts of tone. LCD display indicates:

Option 1

  • Boss presses Answer and converses with secretary.
    Trunk A is placed on hold.
  • Secretary hangs up. Boss is connected to Trunk B.
  • Boss can alternate between the two parties by pressing Answer.Option 2
  • Boss presses Answer and converses with secretary.
    Trunk A is placed on hold.
  • Boss presses station 2001 key and converses with Trunk B. Boss presses Answer to reconnect to Trunk A.
  • Secretary hears reorder tone, hangs up.
  • Boss can alternate between the two parties by pressing Answer.Option 3
  • If boss does not respond to 3 bursts of tone, secretary
    presses Recall.
  • Secretary is connected to Trunk B.Option 4
  • Boss presses Answer and converses with Secretary.
    Trunk A is placed on hold.
  • Boss denies call, presses Transfer to return to Trunk A.
  • Secretary is returned to Trunk B.NOTE: If boss has 16-or 32-button display terminal,
    display always indicates the connected station or trunk
    at any given time.

DO NOT DISTURB

4-38-1While idle (on hook):

    • Press DND. LED lights.

4-38-2To cancel:

    • Press DND. LED goes out.

 NOTE: DND must be programmed by the PBX
engineer on a programmable feature key.

PRIVACY

4-38-3While off-hook:

    • Press DND. LED lights.
    • Privacy feature prevents interruptions for the duration
      of the call.

4-38-4To cancel:

    • Press DND. LED goes out.

­ Or ­

    • Replace handset. Privacy feature is automatically canceled.

NOTE: DND must be programmed by the PBX engineer
on a programmable feature key.

4-39-1PRIVACY RELEASE

Example: Dterm Station B is engaged in a conversation, and allows Dterm Station A to enter the call in progress.

    • Station B, while engaged in conversation, presses
      P-RLS key. Lamp flashes.
    • 4-39-2Station A lifts handset or presses Speaker.
    • Station A presses the line appearance of Station B.
    • Warning tone is sent to the interrupted parties (optional).
    • A three-way conference is established.NOTE: Station A may also be a single-line station as long as it appears on the Station B Dterm.

­ Or ­

4-39-3Example: Dterm Station A requests entrance into Station B’s call in progress.

    • Station A lifts handset or presses Speaker.
    • 4-39-4Station A presses the line appearance of Station B.
    • Station B LCD indicates:
    • Station B may allow Station A to enter the conversation by
      pressing P-RLS.
    • Warning tone is sent to the interrupted parties (optional).
    • 4-39-5A three-way conference is established.

NOTE 1: Station A can be a single-line station if it appears on the Station B Dterm.

NOTE 2: Up to six parties can break into a two-party conversation (additional hardware required).