Chapter 3

Individual Trunk Access
Console Overide
Call Forwarding
Call Park

INDIVIDUAL TRUNK ACCESS

  •  Press an idle LOOP Key.
  •  Dial Individual Trunk Access Code (default 87).
  •  Dial desired trunk number (4 digits, example 1000).
  •  Dial tone will be heard if trunk is available.
  •  Busy tone will be heard if the trunk is unavailable.

CONSOLE OVERRIDE

Override a Trunk Connection

  •  Press an idle LOOP Key.
  •  Dial individual Trunk Access Code (default 87).
  •  Dial desired trunk number (4 digits, example 1000).
  •  Receive busy tone.
  •  Depress BV (Busy Verification). Warning tone is sent to all parties alerting them to override.
  •  Press RELEASE or CANCEL key.
  •  Attendant only will be released.

NOTE: Busy Verification (BV) is not allowed at default. Check with your system administrator.

Override a Station Connection

  •  Press an idle LOOP key.
  •  Dial desired internal station.
  •  Receive busy tone.
  •  Press BV (Busy Verification). Warning Tone is sent to all parties alerting them to override.
  •  Press RELEASE or CANCEL key.
  •  Attendant only will be released.

NOTE: Busy Verification (BV) not allowed at default. Check with your system administrator.

CALL FORWARDING (ALL CALLS, BUSY, NO ANSWER)

  • To Set for a Station
  •  Press an idle LOOP.
  •  Dial the two-digit CALL FORWARDING SET access code (example: *2) and receive Special Dial Tone.
  •  Dial the originating station number.
  •  Dial the terminating station number and receive Service Set Tone.
  •  Press RELEASE.

To Cancel

  •  Press an idle LOOP.
  •  Dial the two-digit CALL FORWARDING CANCEL access code (example: #2) and receive Special Dial Tone.
  •  Dial the originating station number and receive Service Set Tone.
  •  Press RELEASE.

CALL PARK – SYSTEM

  •  Dial the Call Park – System (Set) Access Code (default 6*).
  •  Call is parked in the first available Call Park Location.
  •  Call Park Location number is displayed in LCD.
  •  Press RELEASE or CANCEL key.

NOTE 1: A CALL PARK key can be assigned on the console. Check with your system administrator.

NOTE 2: Any station may retrieve a parked call by dialing the remote retrieval code followed by the Call Park location number.