Console Initiated Three-Way Conference |
Individual Trunk Access |
Console Override |
Call Forwarding |
Call Park |
CONSOLE INITIATED THREE-WAY CONFERENCE
The Attendant May Initiate a Three Party Call by Dialing Both Parties
- Originate a central office (outgoing) call.
- Press START key after called party answers.
- Dial second central office number or internal station number.
- When call is answered, press TALK.
- To disconnect attendant only, press RELEASE.
Console Conference Using Conference Bridge
- Internal station will either call the attendant to request a conference or arrange a presettime for the attendant to call all parties.
- Press an idle LOOP and call first party or answer call from requesting internal station.
- Dial conference bridge number and press RELEASE.
- Dial each participant, repeating the above process.
- Press TRKSL.
- Dial desired trunk route (3 digits: example 001).
- Dial desired trunk number (3 digits: example 002).
- Dial tone will be heard if the trunk is available.
- Busy tone will be heard if the trunk is unavailable.NOTE: Option exists for attendant to select a trunk by dialing the central office number (example: 9700, 9701, etc.) instead of the route and trunk number.
Override a Trunk Connection
- Press TRKSL.
- Dial desired trunk route (3 digits: 001).
- Dial desired trunk number (3 digits: 002).
- Receive busy tone.
- Press BV (Busy Verification). Warning Tone is sent to all parties alerting them to override (optional feature; check with your system administrator).
- Press RELEASE.
- Attendant only will be released.
Override a Station Connection
- Press an idle LOOP.
- Dial desired internal station.
- Receive busy tone.
- Press BV (Busy Verification). Warning Tone is sent to all parties alerting them to override (optional feature; check with your system administrator).
- Press RELEASE.
- Attendant only will be released.
CALL FORWARDING (ALL CALLS, BUSY, NO ANSWER)
To Set for a Station
- Press an idle LOOP.
- Dial the two-digit CALL FORWARDING SET access code (example: *2) and receive Special Dial Tone.
- Dial the two digit tenant number (example: 01).
- Dial the originating station number.
- Dial the terminating station number and receive Service Set Tone.
- Press RELEASE.
To Cancel
- Press an idle LOOP.
- Dial the two-digit CALL FORWARDING CANCEL access code (example: #2) and receive Special Dial Tone.
- Dial two digit tenant number (example: 01).
- Dial the originating station number and receive Service Set Tone.
- Press RELEASE.
Attendant May Park One Call at a Time Against the Individual Extension Number Assigned to That Console.
- Press the CALL PARK key and hear Service Set Tone.
- Call is parked against the individual console extension number (not “0″).
- Press RELEASE or CANCEL key.NOTE 1: Any station may retrieve a parked call by dialing the remote retrieval code followed by the console extension number.NOTE 2: Check with your system administrator to obtain the console extension number.