Chapter 4

Overhead Paging
Meet-Me Paging Attendant
Serial Call
Message Waiting From Console
Night Connection
Position Busy
Appendix

OVERHEAD PAGING

To Page Without an Incoming Call

  • Press an idle LOOP.
  • Press and hold PAGE and make announcement.
    • Press RELEASE.NOTE 1: Overhead paging is an optional feature. Check with your system administrator to determine if this feature is configured in your system.NOTE 2: You must keep the PAGE key depressed while the announcement is being made.

MEET-ME PAGING ATTENDANT

The Attendant may hold an incoming call, page the called party and connect the two parties (with or without announcing the call).

For Direct Party Connection

  • Answer an incoming call.
  • Dial paging access code or press PAGE and receive 1 second of ringback tone.
  • Page desired party.
  • Press RELEASE.
  • The paged party dials answer code and is connected to incoming call.

To Announce Caller

  • Answer an incoming call.
  • Place it on hold by pressing the HOLD key.
  • Press an idle LOOP.
  • Dial paging access code or press and hold PAGE and receive 1 second of ringback one.
  • Page desired party.
  • Press RELEASE.

When paged party dials answer code;

  • Answer call ringing on ATND key; call is now on a Loop.
  • Announce caller.
  • Press LOOP of held outside call.
    • Press RELEASE.NOTE 1: In a multiple console environment, if Console “A” paged the party and Console “B” answered the paged party call, an interposition transfer would be necessary.NOTE 2: Meet-Me Paging is an optional feature. Check with your system administrator to determine if this feature is configured in your system.

      NOTE 3: You must keep the PAGE key depressed while the announcement is being made.

SERIAL CALL

  • Press ANSWER or FUNCTION key to answer incoming Central Office call.
  • Calling party requests to speak with two or more stations sequentially.
  • Dial the first internal station number.
  • Press the SC key (instead of RELEASE).
  • Call remains on LOOP.
  • When first called station hangs up, LOOP lamp flashes and an audible tone is heard if position is available).
  • Press LOOP to return to calling party.
  • Dial the second internal station number and press the SC key.
  • Repeat this operation as many times as calling party requires.
  • Use RELEASE key (instead of SC key) after extending call to the final destination.

MESSAGE WAITING FROM CONSOLE

To Set

  • Press an idle LOOP.
  • Dial Message Waiting Set code and receive Special Dial Tone.
  • Dial internal station number and receive Service Set Tone.
  • Press RELEASE.

To Cancel

  • Press an idle LOOP.
  • Dial Message Waiting Cancel code and receive Special Dial Tone.
  • Dial internal station number and receive Service Set Tone.
    • Press RELEASE.NOTE: If called station already has a message, the console will receive reorder tone and Cancel must be pressed.

POSITION BUSY
(For Lunch, Breaks, etc.)

To Set

  • Press POSITION BUSY.
  • POSITION BUSY lamp will be lit and POSITION AVAILABLE lamp will be off

To Cancel

  • Press POSITION BUSY.
  • POSITION BUSY lamp will be off and POSITION AVAILABLE lamp will be lit.

NIGHT CONNECTION
(For Activation of Night Features at close of business day)

To Activate

  • Press NIGHT.
  • NIGHT lamp will be lit.

To Cancel

  • Press NIGHT.
    • NIGHT lamp will be off.NOTE: Night features may or may not be configured in your system. Check with your system administrator for details.

APPENDIX

To Set Up the Desk Console for HANDSET Use

  • Disconnect the line cord from the SN716 Desk Console.
  • Press loop keys L3 and L6 simultaneously.
  • The following menu displays on the LCD. Reconnect the line cord to the console.
  • Press 1 for HEADSET/HANDSET setup.
  • The following menu displays:
  • Press 2 to specify HANDSET.
  • Press SRC to return to the CONFIG MENU (shown below).
  • Press ANSWER to update.
  • Press RELEASE to exit.