The NEXTCOM Guarantee

The Nextcom Guarantee is a Maintenance Warranty that protects the investment that you’ve made in your telecommunications systems by assuring a quick response time to your request for assistance, replacement of failed parts, and service restoration in a expedient manor.

In addition to the preferential treatment accorded our “Nextcom Guarantee” customers, the customers will receive at no charge:

• One free on-site training refresher (per year).

• Telephone Bill Analysis to assure the most cost efficient services by examining Local, Long Distance, and dedicated services.

• Semi Annual Proactive System Check-Up.

• Disaster Recovery Planning.

• Free Technical Support.

• System Programming Backup.

• Monthly Billing (or an annual rate with a 5% discount).

• Advance Replacement of failed parts from our inventory.

• Toll Fraud Prevention Planning.

• Telco Coordination for ordering and trouble resolution.

• 10% discount on Moves, Adds and Changes.