Univerge SV8000 Series Communication Analyst

Overview:

Univerge SV8000 Series Communication Analyst offers a package that monitors and analyzes phone calls and trunk usage for single and multiple locations. Being able to show network activities on VoIP, hosted PBXs and hybrid telephone systems, it enables productivity measurement, cost management, toll fraud monitoring and billing creation.

Benefit:

– Scalability
– Easy licensing, simple to upgrade
– Easy reporting across the network
– Reduce costs- increase revenue by enabling your business to efficiently allocate resources, eliminate excess trunk capacity an increase productivity
– Multiple location access
– Increase return on investment
– Increase level of service
– Measure campaign response

Univerge SV8000 Series PC Pro/Web Pro

Overview:

Univerge SV8000 Series PC Pro/ Web Pro enables the user to manage and troubleshoot their own terminals.

Benefit:

– Offering three interface options of: Standard View, Wizards or System Data
– Provides modification history reports
– Configure settings and schedule updates remotely
– Schedule SV8000 Series System updates automatically and remotely
– The settings between the PC Pro/ Web Pro and systems can be remotely uploaded and downloaded

Features:

– Capture low-level messages and problem solve using the Debug Terminal
– Generate reports to monitor settings
– Archive reported settings
– Program via any of three views accessible from the menu