Nextcom Blog

The End of an Era: POTS Is No Longer Viable for Mission-Critical Connectivity The FCC has mandated that by August 2022, analog lines for elevators, fire alarms, and call boxes should be replaced with more modern means of connectivity. Because they are part of the nation’s critical infrastructure, they need to withstand natural disasters, be… Read more: White Paper: AReS™: The Next Generation POTS Replacement Solution

In 2019, the Federal Communications Commission (FCC) approved Forbearance Order 19-72A1, allowing telecom carriers to phase out the deteriorating copper POTS lines. Additionally, providers aren’t obligated to maintain POTS lines or offer the service. As a result, companies that continue to use the older lines will experience higher maintenance costs and decreased functionality as the… Read more: Why Is POTS Replacement Necessary and What is Magical About the August 2, 2022 date?

Since last year when FCC increased restrictions to fight back with automatic telemarketers, spam callers and fraudulent calls, many people started to face another issue. Receiving important calls that are marked as spam, spam likely, telemarketer, and spam risk -by mistake- is a common problem that needs to be reported to the caller for their… Read more: Why My Number is Marked as Spam?

As of August 2, 2022 Federal Communications Commission Agency knows as FCC removed the mandate for phone carriers to maintain copper lines. This means the POTS lines are gone and newer technology must be deployed. This is a bad news for those who prefer using copper lines because they believe it is a secure way… Read more: Copper Lines Are Retired by FCC. What Does This Mean to You?

It all started with a teeny tiny virus. Many of us moved to quarantine in our houses. Thanks to technology many of us had our own VoIP phones which you can take home, plug it to the internet and BAM… you get your work calls right at home. For some it started to work fine… Read more: Using VoIP Phone at Home and Got Audio Issues? Read This.

Panasonic Corporation has decided to close the global operation of Unified Communication and Document Scanner business, known as BCBU. With an smooth transition Panasonic Systems Solutions of North America / Panasonic Canada, Inc., will supply hardware products through January 2023, and service parts through 2029. We will continue to provide the technical support you may… Read more: Panasonic Ends Unified Communication and Document Scanner Business

NextCom SMS enables users to send and receive text messages right from NextCom UC, from a business phone number that protects users’ personal contact information and delivers a highly professional and credible customer experience. Sending and Receiving SMS/MMS, 1-to-1 or group SMS (Text Messages) or MMS (Images/Video/Documents) to customers and colleagues with your own business… Read more: Introducing NextCom Short Message Service

We Are Here to Support Our Customers, Partners and Employees. During the past month we have been working closely with our clients and partnering businesses to help them get through this time of crisis. Nextcom team is currently working to facilitate its clients with non essential businesses to work from home, providing different means of… Read more: Our Response to COVID-19 Crisis

What is Analog Line? Analog line, also referred to as  POTS Line (Plain Old Telephone Service), is a single copper cable that supports standard phone, fax machine, credit card machine, alarm line, and modem. In this technology, an audio signal (for example the human voice) is received and translated into electronic pulses.  Analog Lines Issues… Read more: What to Know About Analog Phone Lines

Fact If you are switching your business phone provider, you need your phone vendor’s assistance in every step of the process. Problem John from Doe and Associates called yesterday and he was very anxious. He said they had switched their phone service from AT&T to Comcast about a week ago and as of today their… Read more: Switching Business Phone Services 101